Just posted the following to John Scalzi’s comments. Head over there to see the full context.
It always annoys me when Mac zealotry is confused with Mac bigotry. Yes, people who engage in OS wars are annoying as heck. But that doesn’t mean that those of us who understand principles of UI and usability should be required to keep silent when we see the other 97% of you going through needless hardship.
Case in point: was at a friend’s house this weekend and he asked for help fixing his home DSL and setting up his wireless network. No prob, I do that kind of thing for a living. So we banged our heads on a few brick walls for a while, while the Windows geek in attendance tried to detoxify the desktop computer that my friend didn’t know was broken. Six month old computer, occasionally exposed only to dial-up Internet, and the thing was completely hosed with spyware.
So I said, “You’re a casual computer user with no interest in being a hobbyist. You want a computer that just works. You’re the classic example of someone who should be using a Mac mini.” Cue derision from the Windows side of the room.
Yes, there are people who should be using Windows computers. (Windows programmers, day traders, gamers, and masochists.) The issue is that many people who really do not benefit from Microsoft are steered to it by default. When I don’t have my professional hat on, I’ll be glad to argue the emotional positives of the Mac. But as a pro, I’ll be doing a needs analysis and if I tell you to get a Mac, I’ve got good reason to. If you write me off, you’re just being stubbornly ignorant.
Other commentary:
Jim Winter: OS X is based on Next like Windows XP is based on DOS. Certain similarities continue to exist. But the code you’re using has been rewritten from the ground up. It’s more accurate to say that the Next programmers who were acquired by Apple ripped off their own best ideas. If you’ve ever used a Next box, you know that OS X is a heck of a lot more suitable for Mom and Pop.
Mythago: it’s been quite a few years since Macs were more expensive than Windows; true for a while under Gil Amelio, not since. What was true is that you could buy a crappy PC with fewer features, and you couldn’t buy a crappy Mac. But if you took a Mac and tried to build a PC with the same hardware, it’d run you nearly the same cost. With the release of the Mac mini and the availability of the $1,000 iBook, the only way you can still complain about cost is if you want your Mac to come in the bottom of your Crackerjack.
David McNellis: the key to those thought bubbles in iChat, which AFAIK Apple was the first to twig to, is that it’s much better for fluid conversation when the other party knows you’re typing. Another one of those UI features we keep going on about.
RooK: yes, there are many specialized apps that are only available on Windows. So long as everyone in those vertical markets keeps using Windows machines and doesn’t pressure developers for more options, this will continue.
Jill: apologies that you’ve been bored by people who talk Mac. But I work in the industry, there are sound reasons why Macs are better in some situations, and it’s best for my industry (and others who depend on it) that people know what’s good and understand why.