An open letter to Classic Coffee Concepts

Dear Sirs,

Considering that your hotel in-room products are, by definition, designed for customers who have not yet had their first cup of coffee, it would be splendid if you changed your packet design so it is more obvious which is creamer and which is sugar, especially for your customers who are so obstinate that they will pour in two packets of sugar waiting for their coffee to lighten.

Best regards,
Jeff Porten

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