Why your cellular service bites

Interesting and counterintuitive report on FCC complaints against various cellular providers today, reported on Mobile Tracker (which I found through Gizmodo).

The reason it’s counterintuitive is that every experience I’ve ever had with Verizon made me vow never to have another. Yes, I’m tempted by EV-DO, but I think I’d rather switch to my old 2400 baud modem than become a Verizon customer again. On the other hand, I was a very happy camper with AT&T Wireless, now Cingular, which tops out the complaint list. And I’m currently a reasonably happy camper with T-Mobile, coming in at #2.

So that’s why you hate your service. Go with Verizon for crippled phones and robotic customer support, or go with Cingular or T-Mobile and join the crowds complaining to the FCC. How much longer until we can use our VoIP mobiles on WiMAX, please?

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